Mark Ford

Testimonials:

“I had an excellent experience with Mark - he was a fantastic Real Estate Agent and was very helpful and friendly.”

Lisa

“Mark done an awesome job selling our property and helped us look at other properties when I had a concern about permits an builders report gave great advice. I felt like there wasn't any pressure to take an offer.”

Donald

“We chose firstly because of the price but, then we met Mark, we very quicky found him to be knowledgeable and very friendly. Overall, very good. We got a good result and without it taking forever to sell.”

Marie

“What I liked about Mark when selling our property was the way he kept things simple and clear.”

Guihong Jiang

“It was a very straight forward decision to work with Mark again as we know and trust him. I definitely noticed a change this time around with these follow up emails from your company, overall just added to the professionalism of your brand.”

Rebecca & Geoff

“Experts Mark and Dean, the dream team who were straight up, fast acting and made the sale of our property a breeze. This was our 3rd sale with you with another fantastic outcome. Definitely the best of the best and we won't be using any other company in the future.”

Benjamin Kerr & Hilletje Swart

“Mark was quick to respond to any requests or queries. Communication was great. I was clear of each step and what was required for selling the house.”

S Mokotupu

“Mark has been very friendly and professional. A joy to work with. His responses to emails and phone messages were prompt and courteous.”

J Packer

“Very helpful, good advice and hands-on as tenants had left rubbish behind and grounds needed to be tidied up.”

J Henry

“Total Realty provide great value for money and give you confidence that they are working hard for you to achieve a good result.”

M Harte

“Professional and friendly service. We were kept in the loop all the time.”

S & Bain

“Our experience with Total was great and particularly liked the way they did not oversell the advertising products. Both Mark and Dean were very realistic and listened to the way we wanted to market the property. The photo signboard was excellent and it with a combination of Realestate.co.nz and Trademe worked a treat. Given the low budget we used overall for advertising and the quick results achieved I would say very successful and saved on thousands of dollars other agencies were quoting.”

W Blackford

“We had a good experience with Total Realty, and Mark Ford in particular. The communication was great, he offered helpful insights into the process and the nature of the market, provided advice and was reassuring with his updates, and ultimately delivered. Would recommend.”

D Pirie & E James

“Hassle free. Really put us at ease.”

C Trainor

“Mark's work is absolutely amazing!”

H Liu

“Mark was great to deal with put us at ease the moment we met and got us a good deal on selling the house.”

S Munro

“Friendly, professional and look after client's interest.”

P Chong

“We sold our home from the UK and thought it was going to be torturous, but Mark knew what he was doing and made the process so easy. He was open and honest and let us know his recommended route for getting the best price, but left final choices in our hands. I believe because of Mark, the house sold for $100K more than I thought we were going to get.”

A & S Wakatsuki-Robinson

“Mark's stick-to-itiveness and confidence were outstanding features.”

R Joseph

“We chose this company specifically because Mark Ford was the agent. Mark has sold all of our homes in Dunedin. He goes above and beyond what an agent should do. He keeps things real, we are so grateful for his sense of humour particularly when things feel stressful at times, he keeps you updated, and he is someone we completely trust. Mark is the only real estate agent in Dunedin that we would ever deal with when selling a house. This is the third home we have sold with Total Realty. The agent makes the process so easy to deal with. We are always well informed of what is happening each step of the way. I personally think your company should be charging more for commission than what you do, as the service you provide is exceptional.”

N & M Smales

“Mark is a friendly, down-to-earth real estate agent who knows his stuff and gives excellent service.”

T & M Pollitt

“Mark is an excellent agent. He absolutely went the extra mile for us selling our family home. Mark we’re very grateful for the way you handled a fairly complex situation with several people involved as the ‘ interested parties’. Your communication has been clear and effective through the entire process. We have appreciated your helpfulness, humour, generosity and problem solving. Your assessment of the value of the land was spot on! You achieved a fantastic result for us. Thank you. ”

R Davies

“Very happy with Mark, I appreciated him organising a few things that I was too busy to do and he communicated really well.”

Douglas Mcconaughy

“Mark kept us up to date on a daily basis”

K Hickson

“With Mark in particular I got the best of service. He kept me informed all the way. His experience in advising was invaluable. Nothing seemed too much to him in his communication to me. Very professional in every way.”

C & R Marsland

“Excellent communication from the start ,friendly manner, also great communication after sale.”

P Copley

“Mark is a very friendly and professional person. We bought the same house that we sold through him. We knew we wouldn't have any surprises or bad experiences with him. A very smooth process with no stress and good communication from Mark.”

B Dias

“Mark was just an easy going guy, lovely to talk to and was easy to communicate with. And Total Realty fees were the best also. We found Total Realty great to work with, lovely agents, and they got us the result we wanted.”

K Robertson & R Watkin

“Three words: Outstanding, Outstanding, Outstanding. We could have gone with the other(big)agents, but we would have been down at least 10k. Dean was a Dynamo, a true champion. Experience of an old timer and the enthusiasm of a teenager - Perfect combination for the job. Communication was second to none. In short; a perfect result. Thanks Total Realty..”

T Pritchard

“Mark made the whole process very easy, and he worked hard to get us a good price.”

T & M Pollitt

“Very personable and professional. Did an excellent job for us. We are extremely satisfied.”

D Hannah & A McDonald

“Great knowledge of the property market and friendly style. Great end to end experience starting with a realist valuation of my properties to good advice on marketing strategy to give maximum exposure and get customer to view the properties. Excellent work on getting multi offers on both properties resulting in getting quick and satisfying sales. I highly recommend Mark he is an excellent and true professional working hard to get great results. A smooth quick and easy process to sell my houses. Thank you so much.”

P Clark

“It was good, the house sold quickly and we received the outcomes on the open homes.”

G Bruce

“I live in Christchurch but sold a property in Dunedin. Never met Mark in person was all over the phone and email. He was excellent to deal with and always friendly. Covid19 affected the sale for a time and Mark would still update me on what was happening even during lockdown with how lock down rules would effect open homes and settlements etc. He was just brilliant to deal with. A real professional.”

C Christensen

“We were kept well informed about everything and Mark went above and beyond.”

J Campbell & C Stevens

“I have used Mark Ford when selling a previous house, we hadn't owned it for long so did not want to pay over the odds in real estate fees and we were happy to sell on for what we purchased, however, Mark got us more than we wanted so we were really happy. We have bought and sold about ten properties now and Mark is the best agent we have used. The first time we used Mark to sell a house for us, the house was in the first homeowner's price bracket. Fast forward four years and we asked him to sell another house, this time in the one million-plus price bracket. No matter the commission, the service and professionalism were the same. Great guy, the best agent we have ever used.”

.

“Mark made the process easy. He was positive, easily contactable and delivered on each promise, even down to the expected sale price. I would use him again if buying or selling.”

L Pilkington

“My neighbour sold his house recently and used Mark Ford and he highly recommended Mark. Easy hassle free with a great result.”

G Officer & F Stewart

“Mark Ford made selling our home very easy, I would use Mark again anytime I sell.”

J Gould & N Blair

“Very reasonable fees, excellent service, photos and marketing. Felt confident with Mark's appraisal of the market.”

R & S Lesa

“Cheaper than other companies and Mark can do the same job!!!! Great work Mark.”

N Christensen & T Murley

“Excellent”

P Ludlow

“Mark was extremely friendly and communicated very well with us from start to finish. A very likeable person, very honest. Great result. Chris took fabulous photos too.”

L Mckenzie

“We found Mark Ford very easy to talk to and get along with which made us feel comfortable that he would work for us when selling our house. He guided us to a price that we could not have imagined was possible even in the hot Dunedin property market, and we were only a couple of thousand dollars short of that.”

K & B Colligan

“Very impressed with Mark's knowledge of the area and general information about real estate. He was friendly and pleasant and gave us confidence that he could sell our house. The 1.5 % commission did it too.”

W Mann-Davies & J Davies

“We chose Mark as he was honest, he was easy to work with and he was efficient and extremely kind and helpful. We would definitely use Total Realty again and particularly Mark. We are extremely grateful for your company and for Mark.It was great all of it.”

P & M Stewart

“Mark visited and was absolutely real about the best way to sell our property in the current Dunedin market. First class advice and hard work from Mark. Very impressed. We definitely recommend him.”

N & D Wallace

“What's not to like. Great service, great attitude, great results, and all this for 1.5 percent!!! A big thank you Mark.”

J Woodman

“All good, we found Mark very helpful.”

S Angus & I Tie

“Mark Ford is an exceptional real estate agent. He is knowledgeable, offers outstanding service and is very professional. Mark is assisted at the open days by Chris, a skilled photographer who photos highlighted the best of our home. We have sold two properties with Mark, he solved the problems, sorted the difficulties and was always working for our side of the sale. There is none better, we consider Mark to be the best agent in Dunedin. Duplicate Mark!”

A & S Mitchell

“We liked that Mark had a good sense of humour, and seemed to be honest and have some integrity. Mark kept us informed and communicated well, was also available when we wanted to talk about anything.”

A Gemmell & L Gutsell

“We purchased a property off Mark in 2011 and were very impressed with his service. Good communication. Always available and prompt with replies.”

A Rodger & K Clark

“Mark was fantastic. He knew the market, he did his research on our home and he worked very hard to get the best result for us. Mark Ford knows what he is doing, was in contact with us regularly with progress reports and we would recommend him to anyone. Very pleased!”

N & N Flux

“Couldn’t ask for a better sale of our property! Mark was excellent to deal with and understood our needs. Mark during the process had quick, honest and clear communication throughout the sale.”

G Taylor

“Total Realty and Mark were highly recommended. Mark is very approachable and easy to speak to and this helped when making the decision to sell with Total Realty.”

M Jenkins

“Mark was very mindful of our complicated personal circumstances, he showed lots of compassion and understanding through all communications.”

C & S Johnstone

“Mark sold another house for me and I was very happy with his efficiency, integrity, and his professional manner. I have recommended him to others who feel the same. I think Total Realty is up to date by using online methods over expensive paper advertising. This helps keep the costs down and reaps a great result. Thank you.”

B Reid

“This is the second home we have sold with Total Realty over the years. Buying and selling homes can be a stressful time, however both times we have dealt with this company, the process was easy and we were kept in the loop at all times. The agent keeps things real, and he is so easy to talk with. I have recommended this company to many people, and will continue to do so. Thank you so much.”

N & M Smales

“This is the third time we have worked with Mark, so we knew we were in good hands. Marks's exceptional service and attention to detail make selling your home both a pleasant and easy experience. Mark always goes above and beyond and kept us in the loop every step of the way. We will happily recommend and use his services again in the future. Thanks again for another successful sale.”

G & R Rodger

“We found Mark really easy to deal with and straight up. Professional appraisal and although the fees are lower the service definitely isn’t and would be a pleasure to use Mark again.”

A & A Colquhoun

“Easy. Mark kept us informed every step of the way. If we emailed him about anything he would reply almost immediately. He put us his vendor first every step of the way and got us an awesome result.”

B Puna

“It was the best decision I’ve ever made to work with Mark. He is absolutely brilliant. Awesome result for our family. Very fair commission but 5 stars service. Mark is a professional salesperson, he worked very hard all the way through and kept us updated all the time. They took great photos for our home and made sure to get the very best price for us. Very efficient, easy to work with and we are so glad to go with him. Highly recommended. Cheers Mark”

P Symons

“Excellent service from Mark. He went out of his way to market and get the best price for our property. Mark always kept in touch throughout the process. Even when he was on holiday he was still working to sell our house. We would highly recommend Mark to anyone looking at selling. Mark came across as a genuine, honest, friendly and caring person.”

D Anderson & I Greig

“I’ve known Mark for a while through house hunting and selling. Honest, down to earth and genuine guy. Mark made everything a breeze!”

J Bennett

“Mark was easy to deal with, took care of everything, and kept me fully informed every step of the way.”

W Ouwen

“Mark was amazing. He went above and beyond when it came to listing my house. I was needing to get the house on the market quickly and he was very proactive in helping me get it ready while I was at work. He also negotiated with the buyers as much as he could to get me the best price for the house when the LIM and builders report came back with issues in them.”

N Sayer

“Stress free, no pressure and sold it the way we wanted”

N Kinghorn & E Parkes

“Mark was simply outstanding from day 1. He is organised and meticulous with the updates. You go off knowing that we are not just another number, but we are well looked after in the selling process. Mark is definitely few of the exemplary agents out there and trust me... I have met some horrible ones! Keep up the good work, Mark and Total Realty.”

N.C

“Mark is a decent and down to earth individual, he can enjoy a laugh with you but has great professionalism when it's crunch time. His evaluation on your house will be spot on for that current market. I can not suggest Mark any more for selling your home, he is quick on responses and has the ability to relate to people from all walks of life.”

M Windle

“Mark had great communication from the start. Overall his performance and service was outstanding, and the sale price exceeded our expectations. We would highly recommended Mark to anyone else.”

P Currie

“Mark was always on time. Positive at all times & very reassuring. We had been in our home for over 46 years & he really appreciated how we were feeling. I also liked how he asked us what we thought was the best thing about our home. Mark also got the price he said he would, which we were astounded & thrilled with.”

K & T Ritchie

“Mark was basically a real pleasure to work with. He always responded promptly to our queries and I believe showed integrity in the selling of our house.”

H & S Kitahara

“My experience was good from the day we meet until the day we sold 3 weeks later. Mark kept us informed through the process and was honest and up front.”

M Hayward & J Hayward

“Mark is a genuine person who we related to from the start. The process was quick and relatively easy. Communication was excellent and would highly recommend him to anyone.”

Barrie & Johanna Johnston

“When Mark came to see me, he wasn't pushy, he was completely honest and I felt absolutely no pressure to sign up with him unlike other estate agents. I was selling my mothers flat because she had moved into a rest home so I was feeling pretty emotional and he totally made me feel at ease. I signed up and was totally impressed with Marks service, his total continuing communication and he was quite honestly so great to deal with that I would not deal with anyone else in the future. He never wasted time with silly offers. The flat sold in ultra quick time and I was rapt with the price, it exceeded my expectations”

Lynne Adamson

“We have dealt with Mark several times in the past and have always found Mark to be very helpfull and informative. Mark is very professional and a pleasure to deal with and has always obtained a sale price that has passed our expectations.”

Michael Ford, Bernadette Ford, Peter Quinn & Susan Ford

“Mark kept me informed from the initial contact. He explained the process and sent the documents , as the whole sale has been remotely from another country . I was keen to get a certain price and offered as an incentive a monetary bonus once that target had been reached. To my astonishment he gracefully refused and said he would get the best price . He delivered and surassed my expectations . I am pleased with the decision to go with this company and in particular the work he did on my behalf. I have no hesitation in recommending this company and would definitely use them again in a sale or purchase situation .”

Dyanna Benny

“Very professional, honest about where we were at all the time, a very fast sale which we appreciated.”

Gordon John Mcfarland & Dellece Susan Mcfarlane

“Mark was great with communication and his experience in the Real Estate market made the difference. We took on board his suggestions with property appearance, and again appreciated his honesty.”

Sandra Bennet

“Initially the driver for inquiring with Total Realty was the low and transparent commission structure. However after speaking with Mark, I also quickly realised I also had the opportunity to work with someone that was very genuine and a total professional as well. Couldn't recommend Mark highly enough. This guy is redefining what are and should be.”

Daniel James Leigh

“Met Mark last year when we were looking to buy a property. While we didn't buy that property at the time, we kept Mark details as he seemed a good agent with good commission rates. We got quotes from other reality companies but all with high commission, and people with no so good people skills.”

Prateek Upadhyay & Si Hua Jiang

“The whole experience was amazing.Mark came up for an appraisal mid week, open home on Sunday for one hour in very cold wintery conditions, good offers and sold by the next morning. Mark and his wife were totally professional and I would (and am) highly recommend them to anyone thinking of selling their home. Your fee structure is so amazing I have saved myself enough for a trip yo Europe. Thank you.”

Georgina Laney-hayes

“I was so impressed with Mark throughout the entire process of selling our house. Mark was always professional yet kind, he was very considerate to the circumstances under which the house was being sold. Mark I am so thankful for your help and your support, it never went unnoticed. Thank you so much. Jess”

Stephen & Jessica Brown

“A stressful time made easier.”

Clayton Deaker & Karyn Grellet

“Hassle free is the best way to explain it. Mark kept me informed of numbers through my house and general comments/feelings from those who had been through. Always kept me updated on what was the best way forward and when he needed the house again to show it.”

Christopher Sherburd

“Very happy with the service provided. Took only 4 days to sell my flat so very pleased.”

Anna-lisa Rijlaarsdam

“We have successfully sold our second property with an Agent from Total Realty and both times his service cannot bet faulted. Great experience.”

Benjamin Kerr & Hilletje Swart

“Mark was enthusiastic, true to his word, always prompt & a pleasure to Do business with. He went the second mile with my attractive signage.”

Beaulah Cairns

“We found Mark Ford an Excellent Communicator .. made us feel very valued and excelled in personal service. We Highly recommend Mark as we feel he is the best Top Real Estate Agent in Dunedin!”

Graeme & Yvonne Williamson

“Very impressed. I had a bad experience with another agent when I bought my place so I was a bit wary. Mark has been highly professional and a great help throughout the whole process.”

Kathleen Rijlaarsdam

“Enjoyed the professionalism, and keeping in touch, and willingness to make things happen despite the busy realestate schedule.”

Josephine Borkus

“Right from our first meeting with Mark, we new he would be the agent we would choose. Mark had an easy going personality and instantly made us feel comfortable around him. Mark came back with the highest estimate (we were uncertain we would reach this price)The commission rate was very attractive compared to other companies and Mark was confident with our pricing in the current market. We accepted an offer after our first open home - well in excess of the asking price! Throughout the rest of the process, which was slightly drawn out due to us waiting on the purchasers to sell their home, Mark was in contact with updates on a regular basis. This included over the Christmas holidays when Mark was out of the country on holiday! I can't rave enough about the great customer service we received and will be using Mark again in any future real estate ventures. He is a "Total" asset to your company - thanks Mark for an outstanding effort and some very satisfied vendors.”

Geoffrey & Rebecca Rodger

“great communication from Mark throughout the whole process. really got the feeling he was getting us the best deal he could.”

Philippa Myers

“Awesome service and result”

Sagato Lesa & Raewyn Lesa

“Easy and care free, and Mark was great to deal with.”

Witold & Barbara Krajewski

“Fantastic approach to the quick settlement I was after, right before Christmas. Mark was honest, approachable, friendly and ensured I was kept in the loop on the status of my home selling. Would definitely choose Mark to sell my homes in the future.”

Natalie Brown

“Selling with total reality made the process of selling a house less stress full than what you normally associate with the process due to ongoing feedback, and the professionalism of Mark and the economical price of marketing.”

Michael & Susan Ford

“My property was listed on the Real-estate and Trade-me sites on Thursday, had 9 by appointment visitors on the Friday and was sold by that afternoon - what's not to like?!”

Sally Cranfield

“Right from the start Mark was friendly and up front about the reality about selling my property. After a short time on the market the multi offers exceeded my expectations. Very pleased with the outcome.”

Rex Groves

“Better then I expected. Mark was friendly, efficient and did everything quickly. Achieved a great price.”

Stephen & Rosalind Burke

“Don't waste your money on big flashy companies and their scripted buzz lines, Total Realty is down to earth and tells it how it is. We've bought and sold multiple houses over the years and have experienced both sides of the equation, we won't be using anyone else but Total Realty anymore!”

Geoffrey Buchanan

“We chose Mark Ford to sell both our propertys, he was highly recommended from a family member. Upon meeting Mark we found him to be very professional, great with communication and most of all, honest. His skills and knowledge of the industry show in a successful sales record and the super quick and super smooth sale of both our propertys. Will definitely recommend :)”

Michelle Wilson

“Our house was very difficult to sell. Mark never gave up though and continued to work on selling the property.”

Krista Lynette Kellend & Brett Dean Kelland

“Mark was always very quick to respond to questions and/or provide relevant information.”

Nicole Summerfield

“Our property ended up being a hard sell. It seemed to attract several tire kickers and people who essentially were time wasters. Mark was dedicated and persevered with the many viewings and calls. He maintain our position on price and never compromised to our detriment. For this we are extremely grateful. We highly recommend Total Reality and in particular, Mark Ford and we will be referring as many of our associates as possible.”

Alana & Michael Ivamy

“We had complete confidence in Mark that he knew the market value of our property. I think that is the key because you don't want your property to be overpriced and then miss that first flurry of interest. I'm a big fan of the 'negotiable over' pricing of a property, great to give buyers a starting point that's acceptable to the vendor if that's the best that the market ends up offering but room to go higher if the interest is there. In both cases Mark got our properties sold within a week or two of listing and a sale price above what we hoped for. Great guy to deal with, friendly and professional and really does know the market.”

Michael & Madalaina Kwant

“It was actually straight forward and considering that I was in Germany at the time of the first open home and offer, it was not a problem. Thankfully modern technologies allow for global communication! Communicating with Mark was easy, as he was reliable and always available.”

Erika Stettner

“Very professional and easy to deal with.”

Beverley Reid

“Quick and hassle free.”

Bernadine Hair

“Professional, got good feedback. very pleasant man to deal with. His Assistant was lovely also. Most importantly , I felt happy leaving my house in his care at open days.”

Warren & Reima Mackie

“We found our Agent Mark to be honest, professional and positive throughout the process of marketing and selling our house.”

Russell Craig

“5 Star service offered by Mr Ford. Glad I went with Total Reality.”

Christine & Stephen Anderson

“Mark was great in a all aspects of selling my home. He got me a great result and was an absolute pleasure to deal with and a really nice person. I would not hesitate to recommend him to others looking to sell their property and would use him again for sure (which of course I don't plan to do for some time yet lol).”

Alice Bassett-smith

“Really felt like Mark was working for us.”

Richard Everitt

“Mr. Mark Ford's professional services and the manner he conducts the sale were exceptional. He is very honest and truly cares about his clients.”

Sau Yung Winsome Wo

“Mark was very professional, helpful and super fast to respond to texts and emails. The sale process was very low fuss.”

Peter & Raewyn Cole

“Mark was a good communicator, experienced in sales and had a great understanding of the local market. He was friendly with a great sense of humour AND did not pressure us at all. We had a bad experience with an agent from another local firm who was very high pressure so Mark was a welcome relief from that.”

Michael & Madelaina Kwant

“The following may be used on website or promotional materials as long as my surname and any address details are not used. My experience of Mark Ford has been a wholly positive one. We communicated easily and understood each other from the outset and the property sold quickly and well. It was a surprisingly pleasant process for a first time seller. Thank you Mark. Lee.”

Leonie Brown

“Mark was very professional and good to deal with. He does not pull any punches and speaks the truth and did his best to sell our house. I would recommend him to anyone.”

James Bazsika

“Mark made the whole thing very easy and very fast. I couldn't rate him more highly.”

Jennifer Mclennan

“Selling with Total Realty is unlike other firms as it is quite a relaxed affair in what can be quite an anxious event. Of course that is down to the agent, Mark Ford. He has exceptional control and a very good social manner and personal touch.”

Annie & John Egan

“Mark done an excellent job throughout the whole process, which made the whole experience relatively stress free.”

Aaron Lindsay

“A seamless experience from listing the property to a quick successful sale.”

Vickie Mosely

“easy quick processs”

Suzanne Lund

“We have been really impressed. Mark is a real go-getter - we were amazed that he had people lined up to view the house before any marketing had begun and also that he got us two very strong offers on the day of the first open home. He also handled my first-time seller nerves very well. :)”

Claire & Geoff Laverty

“Mark was very professional and easy to deal with, he Kept us informed at all times, his negotiating skills gave us a great result better than we anticipated”

John & Gaye Harrison

“I found Mark as my agent; switched on, knowledgeable, personable, timely, a good communicator, on the ball, supportive, understanding, confident and a good advocate.”

Allan Philpot