Mala and Luke are representing the future of the property market in Marlborough. Unparalleled commitment to achieve excellence sees them as one of the most desired sales team. They are constantly elevating the expectations in service and the commitment to deliver, and in turn, make one of life’s great stresses, anything but.
Mala sees a property differently to most. Where others see what a place is, she sees what it could become. From a young age, Mala was immersed in property development and since then real estate has continued to intrigue her. Her father played a huge role in all of it from his major international developments. The result is a habit of taking the wider view. It tends to be the more valuable one. In 2026 she was named a Top 3 Agent in Marlborough at the RateMyAgent awards. No team. No franchise machine. The rest of how she works is deliberately unglamorous: honesty over flattery, updates over silence, effort over ego.
Luke took a different road in, and that's exactly what he brings to it. Before this he led award-winning teams and spent years behind the camera as a photographer and marketer. Different worlds, same thread: do the job properly and look after the people you're doing it for. Property was the constant. The son of an established builder, he grew up around Marlborough job sites and never really left them. After a few years overseas he came home because he missed the Sounds too much.
Now he's teamed up with Mala, combining her experience and eye for detail with his marketing expertise and drive to make every listing stand out instead of blending into the scroll. Real estate is a shared obsession that follows them home. When they're not selling, the two are usually renovating, planning their next project, or enjoying everything the Marlborough Sounds has to offer.
Endlessly moving forward, they are uncompromising in their dedication to continually do better than yesterday. What clients tend to remember isn't the campaign, it's the smaller things: the questions answered, the boxes carried on moving day, the problem quietly dealt with before it became one. They treat every home like it's their own. They open doors of opportunity and it’s their relaxed nature and well-spoken demeanour that turns brief introductions into long-lasting relationships.
Testimonials
"Excellent service and result. I would highly recommend Mala to anyone wanting to sell their home. Mala has a high level of professionalism and was exceptional to deal with and, more importantly, achieved an excellent result above our expectations. Mala kept constant contact and delivered on all that she promised. We found Mala to be honest, reliable, trustworthy, and hard-working. Thanks for making the sale a smooth operation." — Mike D, Vendor
"Very pleasant. I found Mala to be friendly, upfront, knowledgeable, and helpful. As this was my first property purchase, I went into it a little nervous, but my worries were waylaid more each time we spoke. Overall, it was an excellent experience for me." — Stuart F, Buyer
"A stand-out professional with the skills, creativity, and commitment to deliver best outcomes. Mala's passion for her work shines through in everything she says and does. A keen listener, she tunes into her clients' needs with understanding and insight. Mala is creative with the skills and talent to identify the unique selling points of a property and build an effective marketing campaign around that. Mala's engaging and easy manner is underpinned by a razor-sharp mind and a drive to deliver best results. Watch out, New Zealand ... a rising star is here!" — Lorri L, Vendor
"An agent who you will know and trust. We couldn't have been happier with the support Mala gave us when selling our house. At a time when it could have been highly stressful, Mala continued to go above and beyond at every step of the way. Her knowledge and advice guided our decisions and helped shape the outcome that we were eagerly anticipating. We would highly recommend Mala as an agent to our whānau and friends, or to anyone who is thinking about taking that next step in their life adventure. Buying and selling a house is stressful enough, but Mala took away any worries we might've had. E mihi ana ki a koe, Mala!" — Jess K, Vendor
"Mala the Magnificent. Mala was superb from beginning to end. Her advice was sound, realistic, and beneficial. She knew her job well and worked tirelessly to achieve a result that was extremely pleasing for us. She has a very pleasant personality and listens carefully to your needs and desires. We were always fully informed of progress, and she was always available for queries and advice. Overall, we could not have had a better agent." — Chris and Barb D, Vendor
At our age ( both in the low 80's ) selling our home and moving away was not in the 'grand plan' but once the decision had been made then 'TOTAL' was the choice with the quite substantial savings with us being retired and being on a fixed income. MALA was just what we needed, very enthusiastic and helpful without being 'pushy' a real pleasure to be able to sit with her and be guided along the selling process which at first we thought would be quite stressful and a challenge. The photography was superb, eye catching would be the expression. MALA had our home looking a real show stopper on the open days and her follow up reports were an indication of the professional attitude she gives to her job. A real treasure to the business.
In selling our house not only did Total Realty save us over $40,000 in commission, but the agent's mastery resulted in a perfect home for our happy buyers and a great result for us to move on easily.
Total Realty is a fabulous company, not just the front line staff but the professionals working behind the scenes, to ensure everything is processed accurately and timely.
We have sold with Total Realty four times and their service delivers over and above the service I have ever had from any of the more expensive Real Estate agencies."
